Custom Orders Policy
All custom rhinestone pieces are made to order and crafted by hand.
Production Time
- Custom orders require 3–4 weeks to complete depending on size, materials, and design complexity.
Pricing
- Custom pricing varies based on:
- Item size
- Rhinestone type (glass vs resin)
- Design detail and coverage
Payment Structure
- A 50% non-refundable deposit is required to begin work.
- The remaining 50% balance is due upon completion, prior to shipping.
- We will agree upon quote prior to any deposit being invoiced to customer
Refunds & Cancellations
Due to the custom nature of these items:
- Deposits are non-refundable
- Custom orders cannot be returned or exchanged
By placing a custom order, you agree to the CUSTOM ORDERS POLICY as outlined in our Terms of Service, Shipping Policy and Refunds Policy.