Custom Orders Policy

All custom rhinestone pieces are made to order and crafted by hand.

 Production Time

 

  • Custom orders require 3–4 weeks to complete depending on size, materials, and design complexity.

 Pricing

 

  • Custom pricing varies based on:
  • Item size
  • Rhinestone type (glass vs resin)
  • Design detail and coverage

 

Payment Structure 

  • A 50% non-refundable deposit is required to begin work.
  • The remaining 50% balance is due upon completion, prior to shipping.
  • We will agree upon quote prior to any deposit being invoiced to customer 

 Refunds & Cancellations

 Due to the custom nature of these items:

  • Deposits are non-refundable
  • Custom orders cannot be returned or exchanged

 

By placing a custom order, you agree to the CUSTOM ORDERS POLICY as outlined in our Terms of Service, Shipping Policy and Refunds Policy.

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